Mondial Assistance

Hand in hand to serve your customers

Mondial Assistance is a world leader in customer services. We provide your clients with real-time assistance anytime, anywhere, in any circumstances.
Global presence, customised solutions

Global presence, customised solutions

All Mondial Assistance Group subsidiaries worldwide are supported by our extensive network of correspondents who access hundreds of thousands of service providers around the world. We are structured to serve you and your customers with the right, customised solution, anytime, anywhere, which is our undeniable advantage.

High level of responsibility

High level of responsibility

Mondial Assistance takes care of your customers on your behalf. Therefore our main objective is to meet their expectations and justify their confidence. Following our high quality standards, handling calls of consumers in a fast and efficient way, we promote your company and your brand.

New competitive advantages

New competitive advantages

Mondial Assistance designs and develops unique solutions for your business to promote your products and make them highly competitive. This is why customers choose your services and/or products.

Security of payment

Security of payment

Besides taking care of your customers’ health and lives, Mondial Assistance undertakes the security of payment of incidental expenses. Therefore your customers can have confidence that they will get help when far from home.

High quality standards

Mondial Assistance constantly works on quality improvement. Therefore each provider is carefully screened and selected based upon our commitment to high reliability and expertise standards. Learn more about our quality management system.