Mondial Assistance

Roadside assistance. We are always ready to help you

In case of an accident or a breakdown we provide you with professional repair works, and – if needed – we assist passengers on medical help. We offer complete range of services to car-, minivan- and motorbike drivers.
Our operators are always ready to take your call and assist you wherever you are. Using our providers network we render services that meet high quality standards.
What our advantages?

What our advantages?

Full range of services: just one call to our call-centre – and our automotive client gets the best solution.
Accessibility: Our clients can reach us at any time, any day of the week, from anywhere in the world. Our industry expertise and professional skills help us in finding the best solutions in the most difficult situations.
Time saving: Thanks to the state-of-the-art technologies we use, we instantly locate our client with regard to our providers network, which shortens client’s time of waiting. We will do our best to make sure you continue your trip as soon as possible.
Services we provide:

Services we provide:

• On-site repair works;
• Towing and garage repair;
• Replacement vehicles and car rental agencies;
• Repatriation vehicles;
• Driver substitution;
• Hotel accommodation for the period of repair works;
• Vehicle spare parts search and delivery.

Mondial Assistance also renders services on car navigation, positioning, and route guidance.
Additional services:

Additional services:

We provide our clients with comprehensive reports (detailed vehicle breakdown statistics and analytics) in a desired format, which is an effective means of CRM and quality control. Besides that we develop solutions on call-centres set up, including hot lines and telemarketing.